Monique's Beauty Bar

Effective Date: May 28, 2026
Last Updated: May 28, 2026

​

This Privacy Policy describes how Monique's Beauty Bar (“Company,” “we,” “our,” or “us”) collects, uses, stores, shares, and protects information obtained through our website, booking platforms, forms, mobile communications, social media platforms, and in-person interactions.

​

By accessing or using our website, booking services, or submitting information to us, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

​

1. Information We Collect

We may collect personal, technical, transactional, and service-related information including but not limited to:

Personal Information

• Full name

• Email address

• Telephone number

• Mailing address

• Emergency contact information

• Appointment history

• Service preferences

• Beauty and wellness consultation information voluntarily provided by you

• Payment-related details processed through third-party payment processors

​​

Technical Information

We may automatically collect:

• IP address

• Device identifiers

• Browser type

• Operating system

• Geolocation data

• Referral URLs

• Website activity and interaction data

• Cookies and analytics information

​​

Communication Information

We may retain records of:

• Emails

• SMS/text messages

• Social media messages

• Contact form submissions

• Customer service interactions

• Call records or voicemail messages where legally permitted

​​

2. How Your Information Is Used

Your information may be used for lawful business purposes including:

• Scheduling and managing appointments

• Processing payments and transactions

• Delivering salon, spa, skincare, waxing, lash, brow, and beauty services

• Customer support and communication

• Internal business operations

• Fraud prevention and security monitoring

• Marketing and promotional communications

• Service improvement and analytics

• Website optimization

• Compliance with legal obligations

• Protection of Company rights, staff, contractors, clients, and property

​​

We reserve the right to use anonymized, aggregated, or non-identifiable information for analytics, operational improvements, advertising performance, and business development purposes.

​

3. SMS, Email & Marketing Consent

By voluntarily providing your phone number or email address, you expressly consent to receive:

• Appointment confirmations

• Appointment reminders

• Service-related notifications

• Promotional messages

• Marketing communications

• Event announcements

• Customer care communications

​​

Message and data rates may apply.

Consent to receive marketing communications is not a condition of purchase.

​

You may opt out at any time by:

• Clicking the unsubscribe link in emails

• Replying STOP to SMS communications

• Contacting us directly

​​

We reserve the right to continue sending non-marketing service-related communications necessary for appointments, billing, account updates, or legal compliance.

​

4. Booking Platforms & Third-Party Providers

We may use third-party vendors and service providers for:

• Appointment scheduling

• Payment processing

• Marketing automation

• Email communications

• Customer relationship management

• Website hosting

• Analytics

• Advertising and retargeting

• Social media integrations

​​

These providers may independently collect, process, or store your information under their own terms and privacy policies.

​

Monique's Beauty Bar is not responsible for the privacy, security, policies, errors, omissions, acts, or failures of third-party providers, platforms, software systems, payment processors, or external websites.

​

5. Cookies, Analytics & Tracking Technologies

Our website may use:

• Cookies

• Pixels

• Session tracking

• Meta/Facebook tracking tools

• Google Analytics

• Advertising identifiers

• Remarketing technologies

​​

These technologies help us:

• Analyze traffic and engagement

• Improve user experience

• Deliver targeted advertisements

• Track campaign performance

• Understand customer behavior

​​

By using our website, you consent to the use of these tracking technologies unless disabled through your browser or device settings.

​

Disabling cookies may affect certain website functions and user experiences.

​

6. Payment Information

Payment transactions may be processed through secure third-party payment processors.

We do not knowingly store full credit card numbers, banking credentials, or complete payment authentication information on our servers unless explicitly stated otherwise through a secured platform.

Users are responsible for reviewing the privacy and security policies of payment providers used during transactions.

​

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to help protect your information.

​

However, no website, electronic transmission, database, software platform, internet communication, or storage system can be guaranteed completely secure or free from unauthorized access, cyberattacks, data breaches, loss, interception, misuse, or system failures.

​

By using our services or website, you acknowledge and accept these inherent risks.

​

To the fullest extent permitted by law, Monique's Beauty Bar disclaims liability for unauthorized access, hacking, data breaches, system failures, theft, disclosure, or loss of data beyond our reasonable control.

​

8. Sharing & Disclosure of Information

We do not sell personal information.

We may disclose information:

• To service providers and contractors assisting business operations

• To comply with legal obligations, subpoenas, court orders, or government requests

• To investigate fraud, abuse, or unlawful activity

• To protect Company rights, operations, employees, contractors, clients, or property

• In connection with a business transfer, merger, acquisition, restructuring, or sale of assets

​​

We reserve the right to disclose information where legally required or reasonably necessary to protect our business interests.

​

9. User Responsibilities

By using our website and services, you agree:

• To provide accurate and truthful information

• Not to submit false, misleading, or unauthorized information

• Not to misuse, interfere with, or compromise website security

• Not to attempt unauthorized access to Company systems or data

​​

Users are solely responsible for maintaining the confidentiality of their own devices, passwords, and personal accounts.

​

10. Minors & Age Restrictions

Our services and website are not directed toward individuals under the age of 13.

​

We do not knowingly collect personal information from children under 13 without verified parental consent.

If we become aware that information from a child under 13 has been submitted without authorization, we reserve the right to delete such information.

​

Certain salon and spa services may require parental or guardian consent for minors under applicable North Carolina laws and regulations.

​

11. Data Retention

We reserve the right to retain personal information for as long as reasonably necessary to:

• Operate our business

• Maintain records

• Enforce agreements

• Resolve disputes

• Comply with legal, tax, insurance, accounting, or regulatory obligations

​​

Deleted information may remain in archived or backup systems for a commercially reasonable period.

​

12. Third-Party Links & Social Media

Our website and communications may contain links to third-party websites, booking systems, social media platforms, or external services.

We are not responsible for:

• Third-party content

• Security practices

• Privacy policies

• Terms of service

• Data collection practices

​​

Your use of third-party platforms is entirely at your own risk.

​

13. Disclaimer of Warranties

All website content, services, and communications are provided “as is” and “as available” without warranties of any kind, express or implied.

​

We make no guarantees regarding:

• Continuous website availability

• Error-free functionality

• Security of transmissions

• Accuracy of third-party services

• Compatibility with all devices or browsers

​​

14. Limitation of Liability

To the fullest extent permitted by law, Monique's Beauty Bar, its owners, employees, contractors, affiliates, licensors, vendors, and representatives shall not be liable for any:

• Indirect damages

• Incidental damages

• Consequential damages

• Loss of profits

• Loss of data

• Business interruption

• Cybersecurity incidents

• Unauthorized access

• Service interruptions

• Third-party failures

​​

arising from or related to the use of our website, services, platforms, or communications.

​

15. Indemnification

You agree to defend, indemnify, and hold harmless Monique's Beauty Bar and its owners, employees, contractors, affiliates, and representatives from and against any claims, damages, liabilities, losses, expenses, or legal fees arising from:

• Your use of the website or services

• Violation of this Privacy Policy

• Violation of applicable laws

• Misuse of the website or communications

• Unauthorized activity conducted through your device or account

​​

16. North Carolina Governing Law

This Privacy Policy shall be governed by and interpreted under the laws of the State of North Carolina without regard to conflict of law principles.

​

Any disputes arising under this Privacy Policy shall be resolved exclusively in the appropriate courts located in Mecklenburg County, North Carolina.

​

17. Policy Updates & Modifications

We reserve the right to modify, update, revise, or replace this Privacy Policy at any time without prior notice.

Changes become effective immediately upon posting to the website.

​

Continued use of the website or services after updates constitutes acceptance of the revised policy.

​

18. Contact Information

Monique's Beauty Bar
3550 N. Davidson Street
Charlotte, NC 28205
Phone: (980) 209-9978
Email: moniquesbbar@gmail.com

​

Effective Date: May 28, 2026

​